Shipping
Every piece is carefully packed and handed to a trusted carrier, with tracking, insurance and signature on delivery.
Where we ship
- Canada
- United States
- France
- Other selected international destinations. If your country is not offered at checkout, contact us.
Order preparation
- Sterling silver bracelets, in stock: 3 to 5 business days after payment.
- Gold or platinum bracelets, made to order: 6 to 8 weeks.
- Earrings (18k gold or platinum 950 only), made to order: 6 to 8 weeks.
- Bespoke pieces: timing given when you order.
Estimated delivery times
- Canada: 3 to 6 business days
- United States: 3 to 9 business days
- France: 3 to 9 business days
Fees, customs and taxes
Shipping fees are calculated and shown at checkout. For international orders, customs duties and local taxes are paid by the recipient.
Tracking
You receive a confirmation email with a tracking number as soon as your order ships.
Client service
Contact us
Our client advisors are happy to help with any request.
Hours (ET)Monday to Friday: 9 am to 9 pmSaturday: 10 am to 6:30 pm
Maison OmeroMontréal (Québec) H2Y 1W8, Canada
Instagram@maisonomero